IntegrationWorks builds systems that are the most stable and reliable they can be. To keep them that way, we offer ongoing monitoring to catch issues before they affect your business. And for when problems do arise, our 24/7 support is always on hand to fix it as quickly as possible.
Support for the period immediately following deployment of new systems and services to ensure they bed in. Provision of specialists when they are required.
ITIL based service desk providing 24/7 support services to our clients. Full management and prioritisation of all service desk activity. Integration of our service desk to yours to keep all parties informed.
Automated monitoring and management of integration infrastructure. Preventative management, monitoring of performance, monitoring of successful and failed transactions.
Provision of service desk and support services on an ad-hoc basis for specific requirements. Coverage for staff leave, holiday periods, new system implementations or any other extraordinary event.
Service-oriented architecture, or SOA is has become a major buzzword in the software design community, with every man and his coder claiming to use it. Our in house expertise means ours is more than just a claim.
Read moreAll the technical knowledge is only as useful as how successfully it’s applied to your business. It’s why our consultants work with you, offering expertise and experience to solve the challenges that you face.
Read moreIT systems are never set and forget. With millions of processes going on each day, and the interaction with real people, there are some many ways that things can change and even go wrong.
Read moreIdentity Management is a complex field and is a key component of what we do. It’s about working with confidence and carefully managing who has access to, and control over, certain information.
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